Term and Conditions

Last Updated: [Insert Date]

Welcome to Ball Sports Shop (“we”, “us”, or “our”) at www.theballgames.com. These Terms and Conditions govern your use of our website and purchases of our padel, tennis, table tennis, and rugby equipment. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use our website only for lawful purposes related to purchasing sports equipment. Prohibited activities include:

• Attempting to gain unauthorized access to our systems
• Using automated tools to scrape content
• Interfering with other users’ experience

1.2 Intellectual Property

All content on our site, including product descriptions, images, and logos, is our property or licensed to us and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in describing our padel rackets, tennis gear, table tennis equipment, and rugby products. However, we cannot guarantee that colors or specifications will exactly match your screen display.

2.2 Product Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

2.3 Age Restrictions

Certain products (like adult rackets) are intended for specific age groups. You confirm you meet age requirements when purchasing these items.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders for any reason, including suspected fraudulent activity.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and you have authorization to use the payment method.

3.3 Pricing

Prices are in USD and exclude taxes unless stated. We may adjust prices due to supplier changes or errors, but will honor the price at time of order confirmation.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

4.2 Delivery Areas

We ship globally except to some Asian countries and remote regions. Contact [email protected] to confirm delivery to your location.

4.3 Order Processing

We process orders within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information upon shipment.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of receipt if:

• Item is unused and in original condition
• Original packaging is intact
• You provide proof of purchase

5.2 Non-Returnable Items

For health/safety reasons, we cannot accept returns for:

• Opened/used First Aid and Ice Packs
• Opened/used Padel Balls
• Used Rugby Balls

5.3 Return Process

1. Email [email protected] within 15 days with order details
2. Wait for Return Merchandise Authorization (RMA)
3. Ship items to: Ball Sports Shop Returns, 3427 Ocello Street, MILWAUKEE, US 53201

5.4 Refunds

Refunds are processed within 5 business days of receiving your return. Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate shipping and payment information. We’re not responsible for delays caused by incorrect addresses.

6.2 Product Use

Sports equipment should be used as intended with proper safety precautions. We’re not liable for injuries from improper use.

6.3 Compliance with Laws

You’re responsible for complying with import regulations in your country. Some items may be restricted in certain regions.

7. Limitations of Liability

To the extent permitted by law, Ball Sports Shop shall not be liable for:

• Indirect, incidental, or consequential damages
• Errors in product descriptions
• Delivery delays beyond our reasonable control
• Damage during shipping (covered by carrier insurance)

8. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the new terms.

9. Governing Law

These Terms are governed by the laws of Wisconsin, USA. Disputes shall be resolved in Milwaukee courts.

10. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: 3427 Ocello Street, MILWAUKEE, US 53201